OMAHA, Neb. — Union Pacific is touting service improvements in an update to customers.
“We know that delivering consistent and reliable service is what you expect, and we continue to make improvements to our service product. I’m pleased with the progress that we have sustained over the past few months,” Kenny Rocker, executive vice president of marketing and sales, wrote in an update to customers today.
The list of operations metrics reported to the Surface Transportation Board this week compares the railroad’s performance to mid-April of 2022.
Car Velocity: Improved 25% to 221 miles per day.
First Mile, Last Mile: Improved 2 points to 92%.
Trip Plan Compliance:
— Bulk (unit train): Improved 24 points to 90%.
— Manifest: Improved 21 points to 80%.
— Intermodal: Improved 24 points to 94%.
