Amtrak says Sunset Limited performance remains poor, again urges STB to act

Amtrak says Sunset Limited performance remains poor, again urges STB to act

By David Lassen | March 15, 2023

Latest statistics show train’s customer on-time figure at 40% or worse for fifth straight quarter

Passenger train stopped at station platform under blue skies
The westbound Sunset Limited stops in Houston on June 9, 2021. An Amtrak filing with the Surface Transportation Board shows the train continues to have poor on-time performance. Bob Johnston

WASHINGTON — Amtrak says on-time performance of the Sunset Limited remains poor, highlighting an urgent need for action by the Surface Transportation Board on its request for an investigation into the train’s operations.

In a Monday filing, the passenger operator provides a status report on quarterly performance of the Sunset, the subject of its Dec. 8, 2022 petition for an STB investigation of the train’s substandard performance under a provision of the Passenger Rail Investment and Improvement Act of 2008 [see “Amtrak asks federal regulators to investigate …,” Trains News Wire, Dec. 9, 2022].

That filing laid the problems squarely at the feet of Union Pacific, while an accompanying document outlined suggested methodology for the first-of-its-kind investigation.

The December filing also said the Sunset had been far below the Federal Railroad Administration on-time standard of 80% customer on-time performance for the preceding four quarters, with on-time figures no higher than 40% and as low as 7%. The update, for the first quarter of Amtrak’s 2023 fiscal year (October through December of 2022), shows performance has improved from the previous two quarters but is still abysmal, with a 31% customer on-time figure for the westbound train, No. 1, and 26% for eastbound No. 2. Amtrak says the figures underscore “the need for an expeditious board investigation that provides Amtrak with appropriate relief.”

Monday’s filing follows a month of relative quiet on the matter. Union Pacific filed its reply to Amtrak’s petition in January, arguing that the issues with the Sunset derived from a schedule not designed to take the customer on-time performance metric into account [see “UP asks STB to order mediation …,” News Wire, Jan. 30, 2023]. Amtrak responded in early February, arguing against UP’s request for mediation [see “Amtrak argues against mediation …,” News Wire, Feb. 7, 2023].

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