Amtrak defends management bonuses, omits customer-facing deficiencies in website presentation: Analysis

Amtrak defends management bonuses, omits customer-facing deficiencies in website presentation: Analysis

By | June 20, 2024

Questions remain about impacts of decisions that go unmeasured

Passenger train at station with pedestrian walkway above tracks

Want unlimited access to Trains.com?

Learn More Start Your Free Trial

You’ll get complete access to all content on Trains.com from our family of brands, PLUS thousands of issues in the archives, video series and workshops, live webcams and more!

 


 

Magazine subscribers enjoy access to online subscriber benefits.

Learn more about magazine subscriber access

Already a magazine subscriber? Sign In