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Amtrak PTC server meltdown continues

By Trains Staff | March 26, 2023

| Last updated on February 5, 2024


Sunday begins with widespread cancellations

Passenger train in snow
The eastbound Empire Builder passes through Elm Grove, Wis., on Saturday, March 25, 2023. Inbound trains long-distance trains were among the few Amtrak trains operating on Chicago routes Saturday. David Lassen

CHICAGO — Amtrak’s PTC issues have stretched into a third day and is leading to widespread National Network cancellations, although the company no longer has a notification of the problem on the front page of its website.

As of 8:15 a.m. CDT today (Sunday, March 26), the Amtrak Alerts Twitter feed is listing the following cancellations of these scheduled long-distance departures:

— The westbound Capitol Limited, from Washington D.C. to Chicago.

— The westbound New York-Washington-Chicago Cardinal.

— The northbound City of New Orleans, from New Orleans to Chicago.

— Westbound sections of the Lake Shore Limited, from New York and Boston to Chicago.

— Eastbound sections of the Empire Builder, from Seattle and Portland to Chicago.

Saturday evening long-distance cancellations included the eastbound Cardinal, southbound City of New Orleans, eastbound Lake Shore Limited, and eastbound Capitol Limited. Amtrak spokesman Marc Magliari told WGN-TV that just one train departed Saturday of the 24 that were scheduled.

Sunday morning Amtrak Midwest cancellations include:

Lincoln Service trains (Chicago-St. Louis route) Nos. 300, 301, 302, and 306.

— Kansas-St. Louis-Chicago Missouri River Runner/Lincoln Service train No. 318.

— Chicago-Quincy, Ill., Carl Sandburg and Illinois Zephyr trains Nos. 380, 381, and 382.

— Port Huron, Mich.-Chicago Blue Water train No. 365.

Wolverine trains (Chicago-Pontiac, Mich., route) Nos. 350, 351, and 353.

— Amtrak Hiawatha service between Chicago and Milwaukee, trains Nos. 331, 332, 334.

The Northeast Corridor Alerts Twitter feed indicates some Empire Service trains are originating or terminating in Albany because of the server issues.

The cancellations began Friday [see “PTC issues cause Amtrak cancellations …,” Trains News Wire, March 24, 2023] and were widespread on Saturday [see “Server issues continue to disrupt …,” News Wire, March 25, 2023].

— Updated at 10:15 a.m. CDT with additional information.

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