CHICAGO — Commuter rail operator Metra has begun a survey of riders and the public, seeking comment to aid in creation of its next five-year plan.
The plan will seek to address long-term funding solutions, challenges in regaining riders and attracting new customers in the wake of the COVID-19 pandemic, and addressing changing rider needs. The plan will also address capital-project needs, equity and climate change, attracting and retaining employees, and ways to gain more control over the system’s operating environment.
“With the pandemic happening and greater funding options now available, much has changed in the public transportation environment since the last strategic plan was adopted in 2017,” Metra CEO Jim Derwinski said in a press release. “That’s why it’s more important than ever that we seek the input of My Metra riders as we plot our future course.”
The survey is available here. The new strategic plan will be developed this summer and presented in draft form to the Metra board of directors this fall. After the public has a chance to comment, a final plan will be presented for adoption in early 2023.
Share this article
